Reference

Our Terms, Your Rights — Laid Out Clearly

These terms cover how royal123 operates, what we expect from you, and what you can expect from us. Access to this platform depends on local law and is available only where permitted in your region.

Account Holder RightsPakistan Region PolicyJazzCash & Easypaisa Wallet RulesData Handling StandardsDispute Resolution Path
royal123 Our Terms, Your Rights — Laid Out Clearly
CONTACT CHANNELS

Reach Us on Legal or Account Questions

Live Chat Support Start a chat directly from the royal123 lobby — available from the help icon at the bottom of your screen on mobile or desktop. Our team handles account and policy queries there.
Email Support Send detailed legal or account queries to our support address listed in your account settings. Attach any relevant screenshots or transaction references to speed up the review.
In-App Account Help For wallet verification issues tied to JazzCash, Easypaisa, or Raast, go to Account, then Verification, and follow the steps. Most mismatches are resolved at that screen without needing to contact support.
DATA AND SECURITY

How We Handle Your Account Data

Data We Collect We collect the information you provide at registration — name, contact number, and wallet details for JazzCash, Easypaisa, or Raast. We use this only to operate your account and process transactions.
Cookie Policy Royal123 uses session cookies to keep you logged in across mobile and desktop. Analytics cookies help us understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.
Account Security Your account is protected by OTP verification on login. If you access royal123 from a new device, a one-time code is sent to your registered mobile number before the lobby opens.
Data Requests and Retention You can request a copy of your account data or ask us to delete your account by contacting support. We retain transaction records for the period required under applicable regulations, then remove personal identifiers.

Questions About Our Terms and Policies

Account registration is open where local law permits. It is your responsibility to check whether online gaming is allowed in your region before signing up. We do not accept accounts from ineligible regions.

Withdrawals are held until the wallet name matches your registered account name. Go to Account then Verification to upload your ID and resolve the mismatch. Support can assist if the step does not clear automatically.

Yes, we may update terms when needed. We post the updated version at royal123/legal. Continuing to use the platform after an update is posted means you accept the new terms.

Contact support via live chat or the email address in your account settings. Include your registered mobile number. We will process the request and confirm when your data has been sent or your account closed.

Raise it with support first — provide the transaction reference, your wallet type (JazzCash, Easypaisa, or Raast), and the amount. If that does not resolve it, the dispute process set out in these terms applies.

We share data only with payment processors — JazzCash, Easypaisa, Raast — to complete your transactions. We do not sell personal data. Any third party we work with is bound by data handling obligations.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.