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How royal123 Handles Your Personal Information

This policy covers what data royal123 collects when you open an account, make a deposit through JazzCash, Easypaisa or Raast, and use the platform on any device.

Account data protectedJazzCash & Easypaisa payment details handled securelyNo data sold to third partiesRaast transaction records kept privateYour right to request data access
royal123 How royal123 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at royal123 is built around four practical areas: how we store account data, how cookies work on your device, how long we keep records, and how you can act on your rights. Each area has a clear process — not just a policy statement.

Account Security

Your login credentials are stored in hashed form. Payment wallet details — whether JazzCash, Easypaisa or Raast — are never stored in plain text on our servers after a transaction completes.

Cookies and Session Data

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these through your browser or mobile settings at any time without losing your account.

Data Retention

Account and transaction records are kept for as long as your account is active and for a period after closure, as required by applicable rules. Payment records linked to JazzCash, Easypaisa or Raast transactions follow the same schedule.

Your Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion of your account data where no legal retention obligation applies. Contact support to start any of these.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or delete personal data held on your account, our support team handles privacy requests directly. You can reach us through live chat in the account dashboard, by email, or via the in-app help menu on mobile. We aim to respond to data-related requests promptly and will confirm receipt so you know the process has started.

Live Chat Open the chat icon inside your account dashboard. Mention your registered mobile number or wallet — JazzCash, Easypaisa or Raast — so we can locate your record fast.
Email Support Send your data request to our support address listed on the Contact page. Include your account username and the specific data action you are requesting — access, correction or deletion.
In-App Help Menu On mobile, tap the menu icon and select Help. The privacy request option is listed under Account Settings. Works on both Android and iOS browsers without needing to install anything separately.

Common Questions About Your Data on royal123

These are the questions we hear most often about how personal and payment data is handled. If your question is not covered here, our support team can help directly through live chat or email.

We collect your name, mobile number, email address and any identity details you provide. This is used to verify your account and link your registered payment wallet, whether JazzCash, Easypaisa or Raast.

Your wallet number is recorded only to process and verify your transactions. It is not stored in plain text after a payment is confirmed and is not shared with any party outside the payment processing chain.

Yes. Submit a deletion request through live chat or email with your account username. We will process it once we confirm your identity and check whether any legal retention period applies to your records.

Cookies manage your login session and lobby preferences only. They do not store payment credentials. Clearing cookies logs you out but does not affect your account balance or any pending Raast transactions.

Access is restricted to staff with a direct operational role — account verification, payment support and fraud review. Your data is not visible to general staff or shared with marketing teams or advertisers.

Contact support via live chat or the in-app Help menu and request a profile correction. Provide your account username and the detail to be changed. Identity verification may be required before the update is applied.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.